Shipping policy

SHIPPING POLICY Thank you for shopping at Mavanuniverse! We're committed to delivering your order quickly and safely. PROCESSING TIME All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays. SHIPPING RATES & DELIVERY TIMES • Standard Shipping (US): FREE on orders over $50 | $5.99 under $50 | 7-14 business days • Expedited Shipping (US): $12.99 | 3-5 business days • International Shipping: $14.99 | 14-21 business days SHIPMENT TRACKING Once your order ships, you'll receive an email confirmation with tracking information. Please allow 24-48 hours for tracking to update. CUSTOMS & DUTIES (INTERNATIONAL) International orders may be subject to customs duties and taxes. These charges are the responsibility of the customer. We have no control over these charges and cannot predict their amount. LOST OR DAMAGED PACKAGES If your order arrives damaged or is lost in transit, please contact us at support@mavanuniverse.com within 7 days of the expected delivery date. We'll make it right. 30-DAY SATISFACTION GUARANTEE Not happy with your purchase? Contact us within 30 days for a full refund, no questions asked. Questions? Email: support@mavanuniverse.com